Methodia Utility Suite
Methodia is a modular utility management SaaS platform for customer lifecycle management and revenue management. From acquisition and switching to billing, engagement, and optimizing asset performance, the platform is designed for scalability, configurability, and seamless integration.
3M+
invoices issued per year
15M+
transactions processed daily
500k+
active users
720k+
rating events per hour
Financial Control & Revenue Assurance Capabilities
Control the full meter-to-cash lifecycle with a structured system of record that protects revenue accuracy and supports regulatory-grade financial governance.
Execute accurate and configurable billing processes based on rated charges, supporting both traditional and live billing models. Ensure compliance with regulatory requirements and alignment with settlement processes across customer segments.
Calculate charges in real time using consumption data, pricing rules, and market inputs.
Ensure full transparency of how revenue is generated, supporting consistent pricing execution across products, customer portfolios, and market models.
Generate, manage, and correct invoices and financial documents with full lifecycle control. Support high-volume billing, tax handling, reconciliation, and consolidated multi-site invoicing with full audit traceability.
Ensure that all revenue, billed and unbilled, is accurate, complete, and recoverable.
Detect revenue leakage, validate financial flows, and maintain control over settlement impacts, third-party charges, and market-driven adjustments affecting profitability.
Track profitability in real time across customers, portfolios, and products. Understand how pricing decisions, consumption patterns, cost drivers, and market dynamics impact margins, enabling faster and more informed financial decisions.
Pricing, Tariff & Cost Management Capabilities
Control how energy is priced, structured, and optimized across different market models while protecting margins and enabling commercial flexibility.
Define and execute pricing and tariff structures across customers, products, and markets with full control, transparency, and alignment to billing, contracts, and financial outcomes.
Track and manage all cost components associated with energy supply, including procurement, network charges, imbalance costs, and settlement impacts.
Ensure that cost inputs are accurately reflected in pricing, margin calculations, and commercial decision-making.
Generate quotes based on consumption data, tariff structures, and cost inputs with full transparency of pricing logic.
Ensure visibility into margins, discount structures, and approval thresholds before finalizing commercial offers.
Customer Information System (CIS) & CX Capabilities
Orchestrate customer engagement on top of operational data to ensure consistent service delivery, controlled case management, and measurable interaction performance.
Control customer lifecycle stages from lead to active client, attach supporting documentation, and maintain clean, traceable records to support billing accuracy, compliance, and commercial operations.
Define and manage energy products, tariffs, pricing rules, and commercial conditions within a structured framework that supports market flexibility without compromising governance.
Create, manage, and govern customer contracts. Control contract structure, pricing applicability, duration, and conditions while ensuring full alignment with billing, pricing logic, and regulatory requirements.
Enable residential customers to manage their accounts independently. Let them submit meter readings, view bills, track consumption, update details, and access support. Reduce call volumes while maintaining structured process control.
Provide business customers with advanced account visibility, multi-site management, document access, consumption monitoring, and structured service requests, supporting complex commercial relationships at scale.
Facilitate controlled and compliant customer switching processes with automated validation, status tracking, and integration with market workflows, ensuring accuracy, transparency, and regulatory alignment.
Manage and validate consumption data used in billing, rating, and financial calculations.
Ensure data accuracy, completeness, and consistency across revenue processes, supporting billing integrity and revenue assurance.
Control promotional campaigns and customer communications through centralized templates, tracked email delivery, and structured discount configuration.
Sales & Broker Enablement Capabilities
Enable sales teams and intermediaries to generate, structure, and manage energy deals with full control over pricing and margin.
Empower sales agents and brokers with a controlled commercial workspace to generate quotes, manage customer contracts, and track deal progress.
Generate accurate energy quotes for individual customers or portfolios. Configure pricing, contract terms, and product structures while maintaining full visibility over margin impact and approval requirements.
Create consolidated quotes for customers with multiple supply points across locations. Manage site-level pricing, consumption parameters, and contract conditions while preserving centralized commercial control.
Combine utility products, services, and add-ons into structured commercial offerings. Define bundle rules, pricing dependencies, and eligibility criteria to ensure consistency and margin protection.
Process Orchestration & Market Interaction
Orchestrate and govern cross-functional utility processes while enabling structured communication with market operators, regulators, and external entities.
Orchestrate operations through real-time events. ERP updates, market communications, and meter data automatically trigger governed business workflows, ensuring synchronized and auditable execution.
Design and manage your full business process architecture with real-time visualization of all operational activities. Monitor process flows centrally and maintain full structural oversight across the organization.
Create and modify workflows through an intuitive visual interface. Adapt processes dynamically without disrupting core operations or dependent services.
Support hundreds of processes across departments and geographies. Methodia’s BPM grows with your business, ensuring consistent execution at scale.
Manage structured data exchange with market operators, regulators, settlement entities, and external partners. Support standardized communication protocols, regulatory workflows, and integration with market processes.
EAM Capabilities
Optimize asset performance through structured maintenance workflows, lifecycle visibility, and audit-ready operational control.
Comprehensive tracking and monitoring of all assets, from deployment to ongoing operations, in a single unified system.
Plan, automate, and standardize asset operations. Define maintenance periods, trigger system-generated tasks, and deploy structured work and inspection templates across your organization.
Plan, assign, create and classify tasks, capture field reports and worked hours, and enforce governance through completion validation and approval workflows.
Adopt superb visualization tool for data analysis on installed devices management support. Supporting workflow it provides a broader context for utility assets and resource management.
Upgrade monitoring and maintenance of network installations using our visual component. Optimize costs related to remote metering and network fault identification.
Analytics & Reporting Capabilities
Turn utility data into clear, reliable reports and dashboards that support better operational and financial decisions.
Design dashboards and reports that reflect your business structure and KPIs. Transform raw numbers into insights that matter.
From daily consumption to half-hourly trends, Methodia BI & Reporting turns raw data into charts and graphs that customers can instantly understand.
Monitor customer interactions, service performance, and behavioral trends through structured analytics, enabling proactive engagement and continuous service improvement.
Each report can be tailored to your needs with a wide variety of data filters. Build your own library of saved and shared reports.
Have Questions? We Are Here to Help You.
Let us help you transform your company and align your business model with your strategy.
Fully Managed Services Backed by Years of Industry Expertise
With strong utility industry credentials and the diversity of customers we’ve had over the years, we leverage our know-how, hands-on experience and products to provide significant value for your business.
- Match your budget & infrastructure needs
- Full automation of order-to-cash business processes
- Consultancy, Training & Localization needed for your success
Align Technology with Your Business Goals
Methodia has gained significant experience in efficient data migration, smooth integration with legacy systems, software implementation, setup, and maintenance. Our methodology guarantees best-in-class customized solutions for all our utility clients.
Application development
- Java J2EE
- SpringBoot
- Hibernate
- PostgreSQL
- ActiveMQ
- GraphQL
- REST
- React.js
- Node.js
- JavaScript, HTML5, CSS
Integration
- Openbravo
- SAP
- kVASy
- Junifer
- SalesForce
- SugarCRM
- VTiger CRM
- Odoo
- LifeRay
- Dreamfactory
- Hasura GraphQL engine
- Payment Providers
DevOps
- Microservices
- Cloud services
- Virtualization
- Docker
- Monitoring (Zabbix)
- Infrastructure as code (Terraform)
- Configuration Management (Ansible)
- Continuous Integration and Delivery (Jenkins)
- Web application firewalls
Know-how
- BPMN Camunda
- Rule Engine
- Jasper
- Apache Superset
- Pentaho Data Integration
- SmartClient UX
- Playwright
- Python
- Julia
