One Utility Customer Suite to Simplify Operational Complexity
Methodia helps utilities manage customer engagement, billing, service operations, and digital experiences with more clarity and control. Powered by AI-driven insights that strengthen forecasting, planning, and decision-making, while supporting revenue assurance.
As the Market Pressure Grows, Utilities Need More Than Isolated Systems
Rising Customer Expectations
Customers expect low-effort, transparent, and personalized digital interactions across every service channel.
Slow Product & Service Innovation
Rigid or disconnected systems make it harder to launch new products, tariffs, services, and customer journeys at speed.
Complex Tariffs & Market Models
Energy markets, DERs, dynamic pricing, and bundled services require systems capable of handling complex billing and revenue processes.
Increasing Regulatory Pressure
Changing regulations and reporting requirements increase the need for accurate data, controlled processes, and compliance visibility.
Purpose-Built Software Platform for Utility Companies
From advanced analytics to customizable dashboards, from automated order processing to efficient refund systems, each feature is crafted to enhance your business’s productivity and customer satisfaction.
Modular Architecture
Modernize step by step with connected capabilities across CIS, CRM, EAM, digital experience, and order-to-cash instead of relying on isolated systems.
Digital Experience
Enable customers to interact through portals, apps, and self-service channels for bills, payments, requests, contracts, and consumption information.
Billing & Revenue Assurance
Manage complex tariffs, consumption data, billing processes, validations, payments, and revenue-impacting workflows with greater accuracy and control.
Workforce & Service Operations
Coordinate customer-facing work across agents, technicians, field teams, back-office teams, and service operations with better visibility and process control.
Customer Engagement
Build meaningful, two-way customer relationships with connected service, personalized interactions, and a complete view of every customer journey.
AI-Powered Insights
Turn utility data into action with predictive consumption analysis, anomaly detection, automated workflows, AI-assisted reporting, and customer engagement agents.
3M+
invoices issued per year
15M+
transactions processed daily
500k+
active users
720k+
rating events per hour
Built for Utilities. Ready for the Future.
Whether you manage electricity, gas, water, or multi-utility services, Methodia brings billing, customer care, operations, and data together in one unified platform.
Faster Go-to-Market Strategy with Utility White Label Model
Reach new business opportunities to expand your current offerings and meet growing customer demands. Methodia will help you manage the entire utility retail business and bundle energy with your existing products.
Supercharge your workflows with Methodia AI
Methodia adds an intelligent AI layer on top of the utility management system, introducing real autonomy into daily operations. A network of specialized AI agents uses forecasting, optimization, and automated corrective actions to improve margins, reduce operational risk, and extend asset lifetime.
Real Stories from Our Satisfied Customers and Partners
From growing companies to global leaders, hear directly from our users about how Methodia has transformed their operations.
We are delighted to be working with professionals who are willing to help their clients and truly understand their needs. The Cockpit for CRM and Billing that Methodia has developed as part of their Utility and Telecom Suite is an excellent customer centric tool that seamlessly allows us to serve, manage and engage our customers. The simplicity of use shows that Methodia understands why efficiency in back-office operations is essential to the success of any modern utility retailer.
We’ve been using the complete Utility & Telecom Suite since 2013 – CRM, Billing, Asset Management, integrated with the Customer self-service portal and AMM mobile application. I am happy that through the solution’s robust performance and the clearly defined and automated business processes we obtained a perfect balance between technology, processes and people.
Even though I represent small client like Gabrovo Energy Community, I am quite happy with my cooperation with professionals who show actual dedication and understanding. The Methodia team always responds fast and with excellent ideas regardless of our needs or requests. Dealing with them is simple and fun; they have truly earned my trust. Working with them is a delight for me not only because they do their jobs perfectly but also because they foster a real feeling of cooperation that I really value.
Please accept our sincere thanks and gratitude in working with us to achieve the launch of our new portal! I think the teams have collaborated brilliantly and overcome challenges in a timely and diligent manner which we are very appreciative of.
On behalf of TGP Portal team, thank you, great work, well done and looking forward to working with you on the future phases of our portal.
Methodia’s Fleet Management solution is a top-notch integrated system we implemented in early 2018. It allows us to efficiently manage our fleet park, and automate various processes and notifications related to the vehicles’ status and mileage, planned maintenance & repairs, documentation and costs. We are really satisfied with the results and appreciate the team’s tech expertise and full commitment to this project.
The Broker Portal that Methodia developed for Corona Energy’s B2B channel is an excellent sales and quotation tool. It allows us to efficiently engage our brokers by giving them the freedom to easily request and manage their quotes. We are pleased to have worked with Methodia and appreciate the team’s commitment to our goals.
I’m proud to work side by side with visionaries and professionals willing to help their clients and aiming for the top of their industry. Collaborating with a team who knows what they’re striving for and helping them achieve their mission has been a great experience.
In 2012 together with Methodia we kicked-off a project for an integrated Billing platform to manage all Razgrad Heating Company’s customer payments. It’s been five years since we launched the product and during that course we’ve further extended its functionalities. I am really glad that we’ve always received timely and professional support from Methodia’s team.
Outpace the Competition with Smarter Utility Operations
Methodia’s utility software solutions are specifically tailored for gas, electricity, and other utility providers and keep you ahead, no matter how complex the challenge.
